For the purpose of these Policies, we will refer as a User or “you”, including any of its forms as “your” or “yours”, to any person accessing our website whether for practical purposes as to selling or purchasing any products through our facilities or informative use and browsing through its content only. This will accordingly mean that once you accessed our website, you shall be bound and abide by these policies. You are therefore asked that you carefully read all its content.
These Policies may be changed from time to time by us and it will be your responsibility to familiarize yourself with all the latest updates in them.
All references to “us”, ”our”, “ours” ”we” shall be referenced to Hoot Online Shopping LLC including any of our affiliates, parents and subsidiaries.

PRIVACY POLICY

While you are accessing our website and services, we may collect and use certain personal information about you, which scope and designation vary depending on the purpose of your access. Respectively, we may collect the following personal data:

  • Authentication and identification information (e.g. your name, email address, and password). This information is necessary to set up and log you into your account.
  • Corporate Management and Ownership related details (e.g. company’s beneficiaries, shareholders and managers personal details).
  • Personal details (e.g. your name, date of birth, nationality, etc.);
  • Contact details required for delivery of products to you, such as your postal address, phone number, email address, etc.
  • Payment details required to process your purchase (e.g. your credit card details or payment tokens from third party payment providers).
  • Information about your contacts with our website (e.g. call recordings, instant messages on our site, and user-generated content).

Some information is necessary for us to provide our services or meet our legal obligations.
Certain information may also be automatically collected when you interact with our website through your computer, mobile device, or any other device. This information may include the following:

  • Analytics data (for instance, information of the app operations, app and web page activities), which includes information obtained from cookie files and other types of device identifiers;
  • Profile inputs (for instance, page and transaction processes on the site, sale-purchase transaction specifics, click information and other respective specific details of your activities on the site). This also includes information of your whereabouts collected from your devices, which we only are given in case of you have consented to share such information with us; and
  • Gadget specifications (for instance, MAC address, IP address, Bluetooth details and advertising attributes and other features).

We will also obtain from and provide your personal data and other online and offline information with third parties with whom we conduct business, such as merchants, co-marketers, distributors, resellers, and other companies or organizations of all types and forms of ownership with whom we have entered into agreements to support our business and activities, including advertising associates and promotion partners as well as third party data providers that furnish us with supplemental or additional details concerning our customers (jointly Business Partners).
The personal information shared with Business Partners includes aforementioned essential personal data, contact information, device specifications, profile history, and also may include some:

  • Demographic details (for instance, age and educational categories);
  • Location information (including the information of postal or ZIP codes); and
  • Transactions information from third-party sites (for instance we may share or collect information about previous and current purchases on some other sites).

We will only receive and share data with our Business Partners where they are legally permitted to share/receive such data, and we will only process that data for the purposes of our Site. We use the data provided to better understand your preferences, deals that are relevant to you, and how our sellers are performing with our customers.
You shall not share any extra information with us than that we reasonably require to improve your experience with us.
Although we undertake our best efforts and have implemented all necessary informational security to safeguard your personal data at our website, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
In case of any concerns or changes in your data, you can access, update, rectify, and delete your personal data which makes up some of your profile by logging into your account or contacting us at contact@hoot.ae.

RESTRICTED AND EXCLUDED LIABILITIES

To the extent permitted by law, we do not accept any liability for any consequential and indirect losses suffered by you as a result of you using our facilities (website, mobile application or any of its components). Under no circumstances we may be held liable for any:

  • loss of income or revenue;
  • loss of actual or anticipated profits;
  • loss of business; or
  • indirect or consequential loss (and for the avoidance of doubt, we understand the words “consequential loss” to mean “consequential losses whether those losses are foreseeable, known, foreseen or otherwise”).

DISCLAIMER

Our facilities comprise complex software which may never be wholly free from defects, errors and bugs, and we may give no warranty or representation that the facilities will be wholly free from such defects, errors and bugs; We do not and may not warrant or represent that any of our digital products will be compatible with any application, program or software not specifically identified as compatible. We will not and do not purport to provide any legal, taxation or accountancy advice on our facilities (except to the extent expressly provided otherwise) and we do not warrant or represent that our facilities will not give rise to any civil or criminal legal liability on the part of the Seller/Customer or any other person.

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